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Dec. 12th, 2003

I'm sure that this is the wrong attitud to take... but I'm a little diconcerted by the 'go team', 'in this together', 'give us your faith' stuff on the front page of LJ about invite codes going away.

Pretty much, I expect the site to slow down measurably again. I expect it to be how it was *before* there were invite codes, improved back end or not.. I'd be pretty suprised if it *didn't* happen.
That said, I don't particularly want or need a pep talk about just... accepting and expecteing slow downs and delays and the plea for just bearin with the problems. If I were a free user, sure... maybe.
But I'm not.
I pay for the service.
My account expires in February, and I'm sure I'll renew it. It's cheap and I think I get what I pay for, honestly. I'm not complaining about the service or the cost.
I *am* put off by the 'let's pretend we're a little upstart and need all the community support we can get' attitude that might have been relevant two years ago. But two years ago brad and company were trying desperately to act like anything *but* an upstart and were all business and seriousness about the service.
Pick one, fellas. You're either a real company trying to meet the expectations of a wide and growing consumer base or you're an open source project with no claims to stability or performance. You just can't have it both ways and keep people from screaming at you.

Comments

( 4 comments — Leave a comment )
diffrentcolours
Dec. 12th, 2003 10:10 am (UTC)
I don't see why compromise between those two isn't possible.
maddening
Dec. 12th, 2003 07:42 pm (UTC)
Because in attempting to be a full on, take us seriously, we're providing quality product, they're abandoning the the possibility of having a broad range of users just accept problems on faith.

It sucks for them, and for anyone trying to upstart a business in this field, but the fact is that once you start charging for a service, you lose your "awww, just root for us" training wheels.

And the thing is.. I don't think *they* are going for the comporomise... I think they're just trying to have it both ways. Serious business that asks people to just expect and accept service suck. doesn't work
mjfgates
Dec. 12th, 2003 12:12 pm (UTC)
Migraines, they do suck. If you were in Seattle, I'd offer you a serious neck rub.
maddening
Dec. 12th, 2003 07:43 pm (UTC)
and I would appreciate that.
( 4 comments — Leave a comment )

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